By accessing and using our platform, you agree to be bound by these Terms & Conditions ("Terms"). Please read them carefully before creating an account or participating in any gameplay.
To use our services, you must meet certain requirements. These include:
Some features, including access to bonuses or promotions, may be restricted in certain jurisdictions due to regulatory requirements.
Countries Excluded from Participation
The United States is explicitly excluded from participation in our platform. Players from this country are not eligible for registration.
Restrictions on UK Access
Due to conflicting reports and inconsistencies in available information, we cannot verify current access or eligibility for users based in the United Kingdom.
When creating an account:
To prevent misuse and maintain a fair environment, we strictly enforce one account per user. This means you cannot create multiple accounts for yourself or anyone else.
Multi-accounting: A Serious Offence
Using more than one account is prohibited and may result in severe consequences, including the suspension of your access to our platform.
To ensure secure gameplay and fair operation:
Your Obligations
Maintain accurate and up-to-date account details. Misrepresentation may lead to penalties, including suspension or closure of your access.
Keep your login credentials secure at all times:
Accessing and Managing Your Account
Use authorized devices only, report losses immediately, or use self-exclusion when necessary.
Protect your login details to prevent unauthorized access. Use secure passwords with a strong combination (avoiding easily guessable terms), update logins if they have been compromised, or contact our support team for assistance in such cases.
Responsibility for Account Security
Maintain the security of your account by adhering strictly to these guidelines.
Any behavior that is not explicitly permitted but implies a benefit, including:
may be considered as an attempt to manipulate our systems.
Prohibited Activities: Avoid Using Our Platform
The following activities are strictly prohibited:
Bonus Abuse Prevention
Misuse, including intentionally trying to exploit loopholes in rules to circumvent betting restrictions or withdrawing funds without meeting gaming conditions may lead to the cancellation of bonuses.
All wagers placed must be genuine. Gaming that is part of a larger transaction not primarily involving real money (e.g., free spins used for personal entertainment, playing games where rewards do not depend on win/loss but purely based on other factors) may result in penalties against the account.
Account Limits: Setting Boundaries
Manage your gaming budget by setting deposit limits to avoid over-gambling or accumulating unmanageable debt. We recommend regularly reviewing our Responsible Gaming tools for maintaining a safe and enjoyable experience.
Before processing withdrawal requests, we may require you to verify the transaction details for authenticity, including checking information with reputable third-party services where possible.Please ensure accurate account and personal contact details at all times.
Withdrawal Approval: Timeframe
Withdrawals typically take 2-6 days due to validation processes. Faster e-wallet options might be available.
We encourage responsible gaming practices:
Accessing Our Help Resources
Our platform offers various resources, including chat functionality that is available from 08:00 CET to 00:00 CET daily. Use these tools proactively when struggling with gaming habits or wish for help in regulating account activities.
Fair play is ensured through the use of robust algorithms verified by third-party auditors. We guarantee randomness and security of outcomes in all games, subject only to natural variance inherent in chance events.We believe that fairness matters, which we continuously prove with an objective review from reputable auditing firms.
Guaranteeing Fair Play
Each game's outcome is decided solely on chance, unbiased by operator intervention or player influence. We ensure the integrity of our games through ongoing audits and verification procedures for preventing tampering or influencing gameplay.Our RNG system prevents bias towards one side in any given situation; therefore, every participant stands an equal chance at winning.
Due to server crashes, power failures, or similar causes beyond the operator's control, gameplay may be interrupted. Any unplayed hands/bets on those occasions will result in a void of such bets and potentially subsequent related bonuses.Please try refreshing your session if an issue occurs, report it as necessary for account support.
Temporary Closure: Preventing Losses
If unforeseen circumstances lead to game interruptions, use our support system promptly. This includes resetting limits or accessing exclusive self-exclusion tools where necessary.
To protect users from potential harm and maintain fair operations, we reserve the right to close accounts for:
Account Suspension: Reasons
Your access might be suspended temporarily if you engage in gambling which seems abnormal or excessive. We will contact and warn you about any such observation so we can guide you towards more sustainable gaming practices.
All intellectual property rights for the software, designs, graphics, audio, layout, database structure used within our site belong solely to Plaza Royal (and its affiliates) under relevant laws of jurisdictional copyright regulations. Any unauthorized use will be considered an infringement.
Ownership Policy: Protecting Assets
Use all digital assets provided in accordance with terms and any applicable policies outlined at the start or during your access experience.Any exploitation, modification, reverse engineering, commercial release without explicit permission could subject infringers to prosecution.
We disclaim liability for indirect losses beyond those expected by fair play:
Liability Scope: Fairness & Responsibility
The total possible payout in all games is set to satisfy the platform's liquidity requirements as necessary. While a winning result means your account balance will increase, there might be temporary limitations for payouts if we face technical difficulties affecting immediate transfer availability.Any unfulfilled claims for damages will fall under applicable jurisdictional law and our terms governing maximum liability.
We may modify these Terms at any time to comply with changes in regulatory requirements or address operational issues. All modifications are effective immediately, regardless of publication date, unless explicitly stated otherwise.
Updating Our Policies: Changes Ahead
Our aim is ensuring continuous improvement in the player experience while maintaining fair and responsible gaming practices throughout our platform.Check regularly for new rules that may have been enacted after your last interaction with us to be informed about what changes you can expect when accessing Plaza Royal online casino services.
We are regulated by:
Regulation & Fairness:Fair gaming practices are guaranteed through independent audits and adherence to strict internal controls.
